Since your maintenance contract includes upgrades, and we frequently release bug fixes and improvements, we strongly encourage you (and will happily assist) to stay up-to-date with the latest available version of Variphy.
The current Variphy version is 15.1.0.
What's new in the latest version?
We'll make every effort to assist you, but in order to provide everyone the quality of service we strive to, we must focus on current and most recent versions. Typically with any support discussion, we will suggest upgrading to the latest version.
For information on Cisco's last dates of App SW End of SW Maintenance Releases Date, End of New Service Attachment Date, End of Service Contract Renewal Date, & Support for your CUCM version:
Cisco Unified Communications Manager (CUCM) End-of-Sale and End-of-Life Announcements
For information on Cisco's last dates of App SW End of SW Maintenance Releases Date, End of New Service Attachment Date, End of Service Contract Renewal Date, & Support for your UCCX version:
Cisco Unified Contact Center Express (UCCX) End-of-Sale and End-of-Life Announcements