Hunt pilots route to hunt lists, which consist of line groups that contain lines. Get a better handle on all this information by documentation.
With Variphy, you can easily assess how each hunt group is staffed and from which devices, both remote and on-site.
With transfers, hunt groups, conference and merging, it's confusing to track who took a call. Variphy brings it all together in an easy reporting tool.
Tracking hunt pilot call flows can be tricky. Variphy gives you insight to help you visualize the process.
We have developed useful templates for rapid response reports required by different business owners.
Variphy gives you visibility on your top agents and who might need extra assistance.